General
This is a guide of our Frequently Asked Questions to help you navigate your way through RCT Source.
If your query is not listed below, please feel free to contact thesource@rctcbc.gov.uk for further guidance and advice.
How do I cancel a booking I have made?
If you have made a booking for any training or face-to-face courses, or those via Microsoft Teams on RCT Source, but you need to cancel, you just need to revisit the page you originally made the booking on. This will then show you where you booked on, you will see on the booking page that where you would have clicked "Book a Place" this will now be replaced with a "Cancel Booking" option. You just need to click this and follow the steps. Once a place has been cancelled, you will receive an email with confirmation of the cancellation.