The RCT Source

Who is this course for?     

Supervisors of front-line carers providing domiciliary care.

 Course Aims:

•         To support supervisors in developing insight into their skills and knowledge to effectively undertake their role.

•         To enable supervisors to make decisions, give advice and develop staff they support to ensure care standards are met.

 Course content:

Workshop 1

•         Role, responsibilities and accountability.

•         What is a ‘supervisor’?

•         What is a leader?

•         What are the skills and attitudes needed by a supervisor?

•         Developing clear expectations of manager, supervisor and care staff.

•         Skills analysis and confidence scale.

•         Making decisions and judgements.

•         Personal action planning.

 

On-line session:

•         Feedback and reflections from workshop 1.

•         Providing supervision.

•         Ensuring standards.

•         Developing goals for empowerment.

•         Personal action planning.

 

Workshop 2

•         What is a Team?

•         Characteristics of effective teams.

•         Stages of team development.

•         Communication within teams.

•         Dealing with Change.

•         Personal action planning.