• Care First is changing to Vivup! 

    This service is FULLY CONFIDENTIAL with no personal information coming back to the organisation.

    All staff can access the following support services FREE through the employee assistance programme - vivup.

    Vivup is available in Welsh and you are welcome to communicate with them in Welsh


    Our Privacy statement is available.

  • Your Care

    Vivup provides free access to Your Care which is an online platform, enabling you to take control of your health and wellbeing.  Take online assessments, discover your risk factors, create and review health goals and create positive lifestyle habits.

    Please Note: Some services in the Your Care portal are NOT available.

    To access Your Care, you will need to follow the link and create an account: https://rhonddacouncil.yourcarewellbeing.net

    If you are a PC user, you will find the vivup and Your Care icons on your desktop.

    If you have any queries, please contact the staff wellbeing helpline

    Email: wellbeinghelplline@rctcbc.gov.uk or you can call (01443) 424100

    • Telephone Support

      Call 0800 023 9387 - to speak to a qualified Counsellor or support specialist 24/7/365 days a year, discuss any emotional, personal or work-related issues.

      • Face to Face and Virtual Counselling

        Call  0800 023 9387

        • Self-Help Workbooks

          Access and explore a wide range of self-help CBT workbooks that offer guidance and advice on several topics

          Visit: vivup - Confidential support when you need it the most - Code 109868

          • Podcasts and Blogs

            Covering a range of mental health and wellbeing topics to gain a greater understanding with tips and advice on how to cope.

            • Ask Bill

              Free and impartial help, advice and tips on how to reduce your utility bills.

              • Domestic Abuse

                Bright Sky is a safe, easy to use app and website to support anyone who may be in an abusive relationship or those who are concerned about someone they know, on how to respond.

                Your can download this onto your personal device or work device.

                Bright Sky - on the AppStore (Apple.com)

                Bright Sky - Google Play